MudaRemote

Refund policy

Last updated

Short version: if Pro doesn't work for you, ask soon and you get your money back.

Pro and Farmer

Ask within 7 days of a payment and you get a full refund of that payment. This applies to monthly and yearly payments. After 7 days, cancel the sponsorship and you won't be charged again. Access stays until the paid period ends.

Founder

Ask within 14 days of paying and you get the full $99 back, and the slot goes back to the pool. After 14 days Founder isn't refundable.

If Pro shuts down

If I shut Pro down for good, it will be announced in Discord at least 30 days ahead. Monthly sponsors stop being charged. Yearly sponsors get back the unused months.

When there's no refund

  • Discord banned or suspended your account. The risk is stated on every page of this site.
  • Your Pro account was closed for breaking the terms.
  • The request comes after the windows above.

How to ask

Message me on the Discord server with your GitHub name and the payment date. Refunds go back through GitHub Sponsors to the original payment method. How long it takes to show up depends on GitHub and your bank.

The free version costs nothing, so there's nothing to refund. Donations made outside a Pro tier, crypto included, aren't refundable.